Meet Our Team
Our West Michigan cleaning crew prides themselves on caring for your home as if it were our own.
Management Team
Drake and Katie started Jags and Rags in 2020, cleaning nights and weekends to give their clients time back with family and friends, during a heightened time of uncertainty.
Fast forward to now, we currently have 300+ recurring clients and continue to rapidly grow due to our amazing team members.
Both Drake and Katie grew up in the West Michigan area, with Drake attending Grandville Public Schools and Katie attending Jenison Public Schools. Both attended GVSU and graduated in 2018 (Drake with a major in Finance and Katie with major in English, with an emphasis in teaching). We currently reside in Jenison with our son Jay, and 2 dogs (Moose and Bella).
Please reach out if you have any questions and we look forward to learning more about you and your West Michigan cleaning needs!
Our Team
Isabel
Operations Manager
Born & Raised: Allendale
Pets: Two cats named Rylee & Finn
Favorite Room: Bathroom. It’s one of the most used rooms in houses and a lot of grime builds up so it’s satisfying to be able to make it feel new for our clients!
Favorite Product: Duster
Favorite Thing About Working at Jags and Rags: Knowing that all of us (employees) are respected and heard by Katie and Drake.
Erica V
Team Lead
Born & Raised: Allendale, MI
Pets: I have 4 cats & 2 dogs and love to foster animals!
Favorite Room: Bathroom
Favorite Product: It's a tie: Dawn & Pine‑Sol
Favorite Thing About Working at Jags and Rags: Giving our clients a clean home to come home to and help them check off another item on their to-do list!
Kia
Cleaning Tech
Born & Raised: Born in New Jersey, raised in Puerto Rico
Pets: Duke (dog)
Favorite Room: Bathroom
Favorite Product: Pine‑Sol or Fabuloso
Favorite Thing About Working at Jags and Rags: Having a wonderful team to work with, everyone is very sweet and welcoming!
Claire
Team Lead
Born & Raised: Montague, MI. I loved growing up close to the water
Pets: Two cats named Salem & Fritz
Favorite Room: Bathroom
Favorite Product: Dawn dish soap - simple but versatile!
Favorite thing about working at Jags and Rags: my awesome coworkers! I also love meeting the animals at our clients houses!
Hannah
Team Lead
Born & Raised: I was born in Sacile, Italy as my dad is military and my family was stationed there at the time. I moved to West Michigan for college and decided I like it better over here! Although, I still consider Boston my second home.
Pets: Cats Dennis & Coyote
Favorite Rooms: Bathroom / Kitchen
Favorite Product: Pine‑Sol
Tori
Cleaning Tech
Born & Raised: Ionia County, MI
Pets: 3 birds
Favorite Rooms: Bathroom / Living Room
Favorite Product: Lysol All Purpose
Favorite Thing About Working at Jags and Rags: How personal everything feels and how it’s one big family!
Katie G.
Team Lead
Born & Raised: Sand Lake, MI
Pets: My family dog is Cooper, and my fiance Troy and I have our dog, Ace!
Favorite Room: Kitchen
Favorite Product: Lysol
Favorite Thing About Jags and Rags: I love the atmosphere and how Katie and Drake not only make it a comfortable work environment, but we also have fun outside of work!
Minnie
Team Lead
Born & Raised: Grand Rapids, MI
Favorite Rooms: Kitchens & Bathrooms
Favorite Product: Dawn spray works really well on all stainless steel appliances in kitchens and making them real shiny and gets ride of grime easily!
Kenzie
Cleaning Tech
Born & Raised: Grand Rapids, MI
Pets:A dog named Leroy!
Favorite Thing About Working at Jags and RagsThe ability to see noticeable difference in every room I clean!
Trinity
Cleaning Tech
Born & Raised: Between Hastings and Nashville, MI
Pets: 2 dogs named Nala and Whiskey
Favorite Rooms: Bathroom!
Favorite Product: Lysol
Favorite Thing About Working at Jags and Rags: The amazing team I am able to work with daily. And an added bonus is all the pets I'm able to meet!
Shania
Cleaning Tech
Born & Raised: Omaha, NE
Pets:I have a Chihuahua/Yorkie mix named Milo!
Favorite Rooms: Kitchens
Favorite Product: I am a huge fan of Lysol!
Favorite Thing About Working at Jags and RagsI love the atmosphere between coworkers and the satisfying nature of cleaning someone’s comfort space.
Erica B
Cleaning Tech
Born & Raised: Born in Highland, IN and moved to Michigan in 2015.
Pets:I have a Pomchi (Pomeranian Chihuahua mix) named Izzy, a black cat named Buster, and my daughter has a thoroughbred painter horse named Cassy.
Favorite Thing About Working at Jags and RagsThe teamwork! Everyone is always jumping into help or ask if they can do something for you. Everyone is so in sync with everybody else.
Tori T
Cleaning Tech
Born & Raised: Holland, MI
Pets: 3 cats named Ponyo, Pluto, and Bessie
Favorite Rooms: Kitchen!
Favorite Product: Dawn
Favorite Thing About Working at Jags and Rags: The team setting!
Madyson
Cleaning Tech
Born & Raised: Houghton, MI
Pets: A cat named Reena!
Favorite Rooms: Kitchen!
Favorite Product: Lysol
Favorite Thing About Working at Jags and Rags: Working with such an amazing team and meeting all the cute pets!
Autumn
Cleaning Tech
Born & Raised: Born in Grand Rapids and raised in Lowell
Pets: 2 dogs named Jasper and Tipsy
Favorite Rooms: Bathroom!
Favorite Product: Lysol
Favorite Thing About Working at Jags and Rags: Everyone is so sweet!
Jadyn
Cleaning Tech
Family: I have 4 sisters a niece and a nephew whos about to be born in September
Pets: 2 named Brixleigh and Addie
Favorite Rooms: Bathroom and kitchen
Favorite Product: Dawn!
Favorite Thing About Working at Jags and Rags: All of the people I work with, all of them are very friendly and make the work environment enjoyable
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