Meet Our Team
Our West Michigan cleaning crew prides themselves on caring for your home as if it were our own.
Management Team
Drake and Katie started Jags and Rags in 2020, cleaning nights and weekends to give their clients time back with family and friends, during a heightened time of uncertainty.
Fast forward to now, we currently have 275+ recurring clients and continue to rapidly grow due to our amazing team members.
Both Drake and Katie grew up in the West Michigan area, with Drake attending Grandville Public Schools and Katie attending Jenison Public Schools. Both attended GVSU and graduated in 2018 (Drake with a major in Finance and Katie with major in English, with an emphasis in teaching). We currently reside in Jenison with our 2 dogs, Moose and Bella.
Please reach out if you have any questions and we look forward to learning more about you and your West Michigan cleaning needs!
Our Team
Isabel
Operations Manager
Born & Raised: Allendale
Pets: Two cats named Rylee & Finn
Favorite Room: Bathroom. It’s one of the most used rooms in houses and a lot of grime builds up so it’s satisfying to be able to make it feel new for our clients!
Favorite Product: Duster
Favorite Thing About Working at Jags and Rags: Knowing that all of us (employees) are respected and heard by Katie and Drake.
Erica V
Team Lead
Born & Raised: Allendale, MI
Pets: I have 4 cats & 2 dogs and love to foster animals!
Favorite Room: Bathroom
Favorite Product: It's a tie: Dawn & Pine‑Sol
Favorite Thing About Working at Jags and Rags: Giving our clients a clean home to come home to and help them check off another item on their to-do list!
Nina
Team Member
Born & Raised: Grand Rapids, MI
Pets: (bichon poodle) Ollie & (cat) Uusa
Favorite Rooms: So far bathrooms have been the most fun, but kitchens are coming in hot!
Favorite Product: We use Sprayway as our glass cleaner of choice and it is AMAZING!! So shiny and clean without the streaks.
Claire
Team Lead
Born & Raised: Montague, MI. I loved growing up close to the water
Pets: Two cats named Salem & Fritz
Favorite Room: Bathroom
Favorite Product: Dawn dish soap - simple but versatile!
Favorite thing about working at Jags and Rags: my awesome coworkers! I also love meeting the animals at our clients houses!
Hannah D.
Team Member
Born & Raised: I was born in Sacile, Italy as my dad is military and my family was stationed there at the time. I moved to West Michigan for college and decided I like it better over here! Although, I still consider Boston my second home.
Pets: Cats Dennis & Coyote
Favorite Rooms: Bathroom / Kitchen
Favorite Product: Pine‑Sol
Elise
Team Member
Born & Raised: Coopersville, MI
Pets: Charlie (dog), Harry & Murphy(cats)
Favorite Room: Bathroom
Favorite Product: Pine‑Sol & Sprayway
Favorite Thing About Working at Jags and Rags: I absolutely love working for Drake and Katie, and all of my coworkers are wonderful. The work environment is both positive and enjoyable.
Katie G.
Team Lead
Born & Raised: Sand Lake, MI
Pets: My family dog is Cooper, and my fiance Troy and I have our dog, Ace!
Favorite Room: Kitchen
Favorite Product: Lysol
Favorite Thing About Jags and Rags: I love the atmosphere and how Katie and Drake not only make it a comfortable work environment, but we also have fun outside of work!
Genny
Team Member
Born & Raised: Hudsonville, MI
Pets: Smokey (cat)
Favorite Room: Bathroom
Favorite Product: Lysol because it smells good and kills germs.
Favorite Thing About Working at Jags and Rags: My favorite thing is the environment! All my coworkers are so nice and friendly. I also love meeting all the pets!
Kia
Team Member
Born & Raised: Born in New Jersey, raised in Puerto Rico
Pets: Duke (dog)
Favorite Room: Bathroom
Favorite Product: Pine‑Sol or Fabuloso
Favorite Thing About Working at Jags and Rags: Having a wonderful team to work with, everyone is very sweet and welcoming!
Minnie
Team Member
Born & Raised: Grand Rapids, MI
Favorite Rooms: Kitchens & Bathrooms
Favorite Product: Dawn spray works really well on all stainless steel appliances in kitchens and making them real shiny and gets ride of grime easily!
Shania
Team Member
Born & Raised: Omaha, NE
Pets:I have a Chihuahua/Yorkie mix named Milo!
Favorite Rooms: Kitchens
Favorite Product: I am a huge fan of Lysol!
Favorite Thing About Working at Jags and RagsI love the atmosphere between coworkers and the satisfying nature of cleaning someone’s comfort space.
Tori
Team Member
Born & Raised: Ionia County, MI
Pets: 3 birds
Favorite Rooms: Bathroom / Living Room
Favorite Product: Lysol All Purpose
Favorite Thing About Working at Jags and Rags: How personal everything feels and how it’s one big family!
Erica B
Team Member
Born & Raised: Born in Highland, IN and moved to Michigan in 2015.
Pets:I have a Pomchi (Pomeranian Chihuahua mix) named Izzy, a black cat named Buster, and my daughter has a thoroughbred painter horse named Cassy.
Favorite Thing About Working at Jags and RagsThe teamwork! Everyone is always jumping into help or ask if they can do something for you. Everyone is so in sync with everybody else.Book Your Free In-Home Quote Today
We can’t wait to work with you! Fill out this form for a free price estimate.